Issues in Gain Application Caused by Amazon AWS Outage

Incident Report for Gain

Resolved

Amazon has reported the AWS outage has been resolved. Gain services should be back to normal.
Posted Oct 21, 2025 - 14:02 UTC

Monitoring

An outage from Amazon's AWS is causing degraded performance in some parts of the Gain web application, including file uploads and conversions, and publishing. Amazon has already identified the issue and is taking steps towards a fix. We will continue monitoring the issue and will update here when Amazon has fully resolved the problem.
Posted Oct 20, 2025 - 17:31 UTC
This incident affected: Web Application, Publishing, and File Conversions.